Rate limits

Vantrace does not publish one fixed quota for every integration in this public contract. Confirm the normal request rate, burst capacity, and enforcement scope for your tenant and API key during production onboarding. Do not assume traffic is unlimited.

If you receive HTTP 429

1. Stop increasing request volume.
2. Preserve reference_id and the caller-generated X-Request-ID.
3. Honor Retry-After when the response includes it.
4. Apply bounded exponential backoff with jitter.
5. Confirm the original request outcome before retrying when processing may have started.
6. Contact Vantrace if throttling persists below the agreed traffic profile.

Rate-limit handling does not replace the unknown-outcome and reconciliation procedure.